|
About Us
We are a small manufacturing company based in the heart of the Cotswolds. We hand make our products to the highest standard right here. If you are passing, come and visit us. Our Contact
details: |
|
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency. We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
|
Shipping And Handling
We use UPS to deliver larger items. They need someone to be home when they deliver. So please leave a telephone number and have the delivery address as somewhere someone is likely to be in. |
|
Delivery Schedule
We aim to deliver your order right away. If the item is in stock, will normally send your order to you in 7 business days . International orders are generally received in under 9 days. Please allow 24 days for delivery. |
|
Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
|
Tax Charges
For orders made from the UK or the European Union, 17.5% VAT is added. |
|
Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
|
Guarantee
We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee. |
|
Reaching Us
If you need to reach us, please email us on sales@originalbooks.net , alternatively, you can call on 0044 1285 641664 or write to us at 1 Wilkinson Road, Cirencester, Glos, GL7 1YT. |
|
Privacy Policy
The Original Trading Company do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. |
|
Returns Policy
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |